ITIL Version 3 is now known as ITIL 2007 Edition. In May 2007, ITIL version 3 was released (also known as the ITIL Refresh Project) consisting of 26 processes and functions, now grouped into only 5 volumes, arranged around the concept of Service lifecycle structure.In April 2001, the CCTA was merged into the Office of Government Commerce (OGC), an office of the UK Treasury.In 1993, the examination institute EXIN developed the first certification scheme for ITIL.It grew to a series of 30 books that recommended and provided IT best practices that focused on and catered for client and business needs. Edwards Deming and his plan-do-check-act (PDCA) cycle. Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s developed a set of recommendations designed to standardize IT management practices across government functions, built around a process model-based view of controlling and managing operations often credited to W. Since 2021, ITIL has been owned by PeopleCert. Certification in ITIL is only available to individuals. There is no formal independent third-party compliance assessment available for ITIL compliance in an organization. ![]() ![]() It is used to demonstrate compliance and to measure improvement. It allows the organization to establish a baseline from which it can plan, implement, and measure. ITIL describes processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific but can be applied by an organization toward strategy, delivering value, and maintaining a minimum level of competency. The Information Technology Infrastructure Library ( ITIL) is a set of detailed practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business. ![]() Set of practices for Information Technology (IT) development, management and support.
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